Customers Testimonials | NZ Pest Control

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Hear what some of our customers have to say, about our pest control services in Auckland

Hi guys,

This email has been on my ‘To do’ list for a few months so I apologise for the delay.
Back in February my fiance and I moved house – I was 5 months pregnant at the time and sick with morning sickness as well as being tired and fairly grumpy! We were greeted at the new place by a few hurdles – the main one being an infestation of cockroaches! It was the Sunday of a long weekend, and after having set off multiple bombs and cleaning for hours we realised we needed to get someone in to see to them. I got on the phone to call around but expected to leave messages and hear back on the Tuesday when businesses were officially open again – but no! A lovely woman from your office called Marie phoned me back about 15 minutes after I left the message – she offered me kind and sensible advice (I was also very nervous about being exposed to the chemicals afterwards due to my pregnancy) and assured me that she would find someone to come out to us ASAP – which would have been the Tuesday morning. I felt happy and relieved to have at least started the ball rolling. Half an hour later Marie called back – she had found one your workers (I don’t know his name sorry) to come and spray our house that day! On a long weekend, and on a Sunday, and at no extra cost. Wow.

I want to thank sincerely Marie, the man who so kindly came out to spray our house over his long weekend, and your company for the wonderful service you provided to us. We were in a pretty dire situation, and the kindness and efficiency of service which we recieved from your company made the world of difference.
I am happy to say also that the roaches moved out – and we now have a clean, happy home!
I will continue to highly recommend your services to anyone I know who may require them.

Thanks again, so much!
Kind regards,

Amelia Owen

Hi Marie, Stuart & Mike,

Just a quick email to say that it has been an absolute pleasure dealing with your company. Its really hard when you’ve never had any ‘pest’ issues before to know where to start in finding a pest control company – I rang several different companies but Marie’s lovely calming & reassuring manner helped me to choose you guys. Both Mike and Stuart have been fantastic to deal with & Mike has taken quite a few phone calls from me – I called him my bed bug counsellor!! (I’ve even sent him a photo of a suspicious looking bug for species confirmation!!) haha

Thanks again NZ Pest control – you’ve made a horrible stressful situation seem like it was all under control & not as bad as it seemed! Fingers crossed we’ve seen the last of the bed bugs!

Kind regards,

Venecia Martin


I want to say thank you for your excellent customer service.We had a bed bug infestation in our apartment after a weekend away in Rotorua. Both Marie who I spoke to on the phone & Mike who came out to our apartment were both incredibly understanding & a pleasure to deal with.When it comes to something as upsetting and frustrating as a bed bug infestation, friendly, empathetic & professional service makes all the difference. NZ Pest control gave us all of the information we needed, addressed our concerns & were efficient & cost effective. It has only been 3 days, but so far so good! Your 100% guarantee gave us extra piece of mind that was much needed. We now have our home back!I hope I don’t have to, but I will happily recommend NZ Pest Control to anyone I know.

Thanks again,


Hi there,

Stewart came and sprayed our home today for pantry moth. What a lovely man he was, so friendly and efficient. I was impressed with the service, a friendly phone lady, a friendly text message, a friendly man, and i came home to a warning on my door. I am thoroughly impressed.

Thank you

Felicity Heaven

“I cannot speak highly enough of this company. Stuart was a great guy to deal with, price was good and service was fantastic!”

Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%


Excellent serivce! can totally recommend them -arrived early, great communication and very professional service. I was very impressed with the service and costs, they were much more cost effective than any of the other 4 quotes i got for the job. Have already recommended them to friends. Thanks Stuart!

Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%


Hi Stuart,

you came to our Kaukapakapa home on 30th May, filled holes, laid bait and did your magic.
Sorry, but the weeks have flown by since then, however I am very happy to report that since your visit there have been no further games of football up in the ceiling – or any other sounds for that matter – from the rats that had apparently moved in before Christmas.
All quiet on the rodent front.

I haven’t checked the bait boxes yet to see how much bait is left. (I’ll wait for a sunnier day to hit to do that.)
Thanking you again,


To the staff at NZ Pest Control

I just wanted to let you know how impressed I have been with your service. From the first phone call I was greeted by a friendly and helpful receptionist, then Mike came to deal to our massive wasp nest. He did a great job and killed off most of the wasps , but due to the size and location (inside a tree trunk) we needed to get you out again, so Stuart came and completed the job.He said in all his years of pest extermination he had never seen one like it. It is very hard to get good service these days—I am so glad I chose you! Thank you all so much for a job done with professionalism and excellence.

(Please feel free to use this on your testimonials page)

Just a quick note of thanks … too often a great service experience is not acknowledged.

MARIE, superb phone & booking service, thanks

MIKE, a fab, friendly job – done & dusted! thanks

Super efficient and it was a pleasure to deal with you. We will not hesitate in calling Pest Control in the future (rats, mice & stinging insects forbid!).



Hi Stuart,

I was impressed with the service I received from you and wanted to send you a testimonial for the work you did at our place, maybe you want to use it on your website or something?

“Thank you NZ Pest Control for the great service your provided recently when spraying our home. From the first phone call I experienced knowledgeable, professional service. Stuart turned up on time, with all the gear he needed, had pre-warned me what to cover in the house and left instructions on what to do afterwards – which is all very minimal but handy to know especially as we have pets to consider. The website is fantastic and the invoice professional looking as well as being cost effective compared to the other quotes I received.”

Leanne Coste, Auckland.

Communication was excellent. Stuart is a friendly and helpful guy who took us through what needed to be done and put our minds at ease. Thanks for making it easy. Cheers.

Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%


Stuart arrived early, was professional and efficient and a pleasure to do business with. Well done!

Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%


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