5.0
380+ Google reviews, and a 5.0 average
We have been doing pest control in Auckland long enough that most of our work now comes from people who have used us before, or who were told about us by someone who has. These are their words, not ours.
What comes up again and again
They turn up when they said they would
Punctuality comes up again and again, along with being told what is going to happen and how long it will take.
You get a person, not a call centre
The office team gets named in reviews as often as the technicians do, which is unusual and says something about how the calls are handled.
The problem actually gets fixed
Repeat customers over multiple years and multiple sites, rather than one-off jobs that needed doing again six months later.
From our Google listing
Verbatim, exactly as they were left. There are 380+ in total - these are a sample.
I've used NZ Pest Control for the last 10 years at a variety of locations that I deal with, including my own home. Stuart is fantastic, supported by the team in the office. There isn't a pest issue that Stuart hasn't managed to resolve for us! Anytime anyone asks for someone, I don't hesitate in recommending these guys!!
Stuart's team is fantastic to work with. Consistently prompt, reliable, and easy to communicate with. It's our second year together, and we're definitely sticking with them.
I can highly recommend Stuart and his team - knowledgeable, professional, prompt, and reasonably priced. Their service won't disappoint, and it all comes with a ten year warranty!
We needed to have a wasps nest removed. The booking process was easy and it made sense to send some quick photos of the nest location. Job was then done quickly and efficiently. We're very happy and highly recommend NZ Pest Control.
Very professional service - I'm very pleased with NZ Pest Control. They turned up exactly on time and were a very friendly team, clear with what they were going to do, how long it would take and when I could come back into the house. 5 stars.
Admin staff were friendly, knowledgeable and informative for the initial phone call, and gave quick answers to email queries. The technician on the day was clear on what the treatments involved - like where and how spraying was done.
In their own words
Longer letters customers have written to us over the years. Trimmed for length, never for wording.
“It was the Sunday of a long weekend, and after having set off multiple bombs and cleaning for hours we realised we needed to get someone in. I expected to leave messages and hear back on the Tuesday - but no. Marie phoned me back about 15 minutes after I left the message. Half an hour later she called back - she had found one of your workers to come and spray our house that day. On a long weekend, on a Sunday, and at no extra cost. We were in a pretty dire situation, and the kindness and efficiency made the world of difference. The roaches moved out, and we now have a clean, happy home.”
“It's really hard when you've never had any pest issues before to know where to start. I rang several different companies but Marie's lovely calming and reassuring manner helped me choose you guys. Both Mike and Stuart have been fantastic to deal with - Mike has taken quite a few phone calls from me, I called him my bed bug counsellor! You've made a horrible stressful situation seem like it was all under control.”
“We had a bed bug infestation in our apartment after a weekend away. When it comes to something as upsetting and frustrating as a bed bug infestation, friendly, empathetic and professional service makes all the difference. NZ Pest Control gave us all of the information we needed, addressed our concerns, and were efficient and cost effective. We now have our home back.”
“Stewart came and sprayed our home today for pantry moth. What a lovely man he was, so friendly and efficient. I was impressed with the service - a friendly phone lady, a friendly text message, a friendly man, and I came home to a warning on my door. I am thoroughly impressed.”
“I cannot speak highly enough of this company. Stuart was a great guy to deal with, price was good and service was fantastic!”
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