How to choose a pest control company in Auckland
Everyone advertising pest control in Auckland says they're the best, which makes the claim useless. Here's what's actually worth checking - including things we'd want you to ask us.
The short answer
Ask one question and it'll tell you most of what you need: does the technician actually attending hold a current Approved Handler's Certificate for Urban Pest Management? Not "does the company employ someone who does" - the person turning up at your house. Plenty of operators can't answer that cleanly. Every one of ours can, and we're members of both NPMA and PMANZ on top of it.
Side by side
| other providers | NZ Pest Control | |
|---|---|---|
| Certification | Ask: does the technician hold a current Approved Handler's Certificate? | Every technician does |
| Industry membership | Ask: NPMA or PMANZ member? | Both, plus Site Safe |
| Continuity | Ask: is my history kept between visits? | Yes - we keep notes on your property |
| Quote | Ask: is the price firm before work starts? | Yes, and quotes are free |
| Follow-up | Ask: will this need a second visit, and is it included? | We tell you up front, before you commit |
| Safety | Ask: what's used around children and pets? | Products and methods chosen for it; information sheets on request |
When we’re not the right fit
- You need coverage outside Auckland
- You need a 24/7 emergency line
When we are
- You're in Auckland
- You'd rather deal with a local team, not a call centre
- You want to be told honestly whether a follow-up is needed
Qualified, accredited and accountable
National Pest Management Association
Pest Management Association of NZ
Site Safe memberFrequently asked questions
What qualification should a pest control technician have in New Zealand?
An Approved Handler's Certificate for Urban Pest Management, issued in accordance with ERMA New Zealand. It's the qualification covering safe handling and application of the substances used in urban pest control. Ask whether the person attending holds a current one - not just whether the company employs someone who does.
What are NPMA and PMANZ?
The National Pest Management Association and the Pest Management Association of New Zealand. Membership isn't a legal requirement, so it's a reasonable signal that a company takes industry standards seriously. We're members of both.
Should I get more than one quote?
Yes, and we'd say that regardless. Quotes are free and you're comparing more than price - how well someone identified the problem over the phone tells you a lot about how the job will go.
Other comparisons
Get a quote and compare for yourself
Free, no obligation, and a firm price before any work starts.